Houseboat Neptun
True Brothers Production s.r.o. arranges cruises to order following prior email communication, via the contact form on the website www.houseboat-neptun.cz/en/home, by telephone agreement or through the multiplatform application WhatsApp Messenger. On this basis, and following a prior order/reservation, True Brothers Production s.r.o. negotiates the content of the commercial contract; once signed by both parties, the service is fully secured, giving rise to binding obligations for both parties, in particular:
- A commercial contract must be concluded before the event takes place.
- Payment for the event is made by a 50% cash deposit 20 days before the cruise. A deposit paid by invoice, also due 20 days before the event, may be agreed as well.
- The cancellation terms cover all options for withdrawing from the commercial contract, whether by the customer or by True Brothers Production s.r.o., individually for each case.
- Prices are contractual; the price list contains indicative rates for sightseeing cruises without a food order.
- True Brothers Production s.r.o. offers both volume and individual discounts — for regular customers, for longer cruises, and for corporate events where our company gains sponsorship visibility.
- True Brothers Production s.r.o. reserves the right to modify (change) individual cruises for objective reasons (safety reasons, technical failure of the vessel, weather, closure of the waterway, etc.)